We believe that building trust with our customers is the first step to developing a strong relationship with them for the long term. Standing behind what we sell is a large part of that. We believe many customers choose to shop with us because they know if their purchase isn’t right, we’ll personally work with them to fix it.  Contacting us via email or our toll free number is the first step to making the return process a seamless one.

 

On every purchase we offer:

  • Free Shipping for purchases over $50 (Australia Only)
  • 60 Day Returns
  • Free Returns
  • Refund or Exchange – You choose
  • International Shipping
  • Shipping Insurance
  • Special Free Shipping Offers where you see this Logo 

 

SHIPPING

 

Free shipping for orders over $50.00

Izzystyle offers free Shipping for orders over $50. 

For orders under $50, we choose to send via Australia Post Parcel or Express Post:

Australian Parcel Post - $9.95

Australian Express Post - $11.95

International Parcel Post - $15.00

All orders will be supplied with a tracking number and a signature may be required upon receipt.

Where you see this logo, shipping is totally free WORLDWIDE!

 

 

60 DAY RETURNS

 

Not completely satisfied with your purchase? Izzystyle offers a 60 Day return policy.  No special catches or exceptions.  All we ask is that you contact us and let us know and return the goods to us in the original packaging, and in the same condition, with all tags still attached.  And remember return shipping is absolutely FREE!  Upon receiving your return, a prompt refund will be issued either to your original method of payment or an Izzystyle store credit, whichever suits you.

 

FREE RETURNS

 

Most of us have had a shopping fail and have needed to return the item and you probably have no doubt been bitten by the “You pay for the Return Shipping” monster.  You may end up getting a refund, but what’s the use if most of it gets eaten up by a complicated and expensive return process.  A $20 bag, costing $15 to return to the warehouse, OUCH!  No one needs that! That is a $15 loss to YOU! 

At Izzystyle, we offer simple FREE RETURNS.  If for any reason you are not 100% satisfied with your purchase you can contact us, and WE will prepay the return for you.

 

REFUND OR EXCHANGE?  YOU CHOOSE!

 

Not happy with the colour or size?  The item was defective or was damaged while been shipped?  Actually, if you are NOT 100% satisfied with your purchase, YOU choose whether or not you receive a FULL REFUND or EXCHANGE. 

 

INTERNATIONAL SHIPPING

We can ship to any location across the globe.  The shipping cost for deliveries internationally is $15 if we ship from Australia.  

Where you see this logo, shipping is totally free WORLDWIDE! 

 

SHIPPING INSURANCE

For your peace of mind, and ours; we include Shipping Insurance on ALL our items, regardless of where they are sent.

 

FREE ITEMS 

Depending on the promotion and where the item is being shipped from; shipping for these events start from $6.95 to $9.95 per item. This includes handling charges and Insurance.  Actual prices will always be clearly stated on the product page.  

 

AUCTION ITEMS

All auction items are sent from Australia.  We use Australia Post Parcel and Express for Auction items within Australia and Australia Post International Parcel for the rest of the World.  The prices are as follows:

Parcel Post within Australia - $9.95

Express Post within Australia - $11.95

Parcel Post to the United Stated - $15.00

The Rest of the World - Please request Quote before bidding.

**All postage is in Australian Dollars and is valid from 18/11/2016 and is subject to change.**

 

SHIPPING TIMES

This will depend on the location of our warehouses.  We do ship from a number of locations across the globe:

Shipping from Australia - please allow 14 - 21 days.

Shipping from the US - please allow 21 - 28 days.

Shipping from Asia - please allow 21 - 28 days.

Customized and Engraved orders - please allow 21 - 35 days.

Auction Items within Australia - please allow 7 days

Auction Items Globally - please allow 21 - 28 days

WE WILL ALWAYS PUT A SHIPPING ESTIMATE ON THE PRODUCT PAGE.